Privacy Policy

Effective Date: March 21, 2026

General Information

LeadPilot is sensitive to the private nature of information you provide to it over the Internet and is committed to protecting your privacy. This Privacy Policy explains the data collection and use practices of the LeadPilot platform. By accessing the platform, you are deemed to have accepted and agreed to the information collection and use practices described in this Privacy Policy.

Information Collected

When you use the platform, LeadPilot may require you to provide personally identifiable information, or you may elect to provide such information. This may include your name, company name, job title, address, e-mail address, and other details about yourself, your business, profession, and product preferences. In addition, our servers may automatically collect website usage information such as IP addresses, page visits, navigation patterns, and session duration to help us improve the platform experience.

Use of Information Collected

The personal information collected on the platform will be used to operate the platform and to provide the services or carry out the transactions you have requested. LeadPilot may combine the personally identifiable information you have provided with other information to improve user experience; to improve and develop new products, features, and services; to alert you to new products and services and special offers; and to provide aggregate information about usage patterns for internal analytics.

LeadPilot may disclose any information about you to law enforcement agencies, government officials, or other authorities as LeadPilot, in its sole discretion, believes necessary or appropriate in the circumstances.

AI Data Processing

We utilize Claude AI on Amazon Bedrock to analyze user data within our product to provide advanced analytical features and insights, such as lead scoring, conversation analysis, and sales recommendations. Your data will not be used to train AI models. We maintain strict confidentiality and privacy standards to ensure your information is kept secure and only processed for its intended product function. All AI processing is governed by Amazon Web Services' security and compliance standards.

Cookies

Like most websites, LeadPilot automatically collects information and data through the use of "cookies". A cookie is a small text file placed on your device by a web page server that enables the website to recognise repeat users and facilitate ongoing access. Cookies allow the platform to track usage behaviour and compile aggregate data that will allow content improvements. You have the ability to accept or decline cookies through your browser settings. If you choose to decline cookies, some features of the platform may not function correctly.

Security

The personally identifiable information we collect about you is stored in limited-access servers. LeadPilot maintains industry-standard safeguards to protect the security, integrity, and privacy of these servers and your personally identifiable information. While we take all reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure.

IP Address

If you are connected to the Internet, your device will have an IP address. This address will be automatically collected and logged as part of the connection of your device to LeadPilot's servers and may be used to determine the total number of visits to each part of the platform. In the event of a security breach, the relevant IP address may be identified and the user may be contacted.

Links to Other Websites

Should you make use of any external links provided within the platform, please be aware that those websites are not subject to this Privacy Policy. LeadPilot recommends that you review the privacy policy at each such website to determine how that website protects your privacy.

Your Data & Right to be Forgotten

We believe you should be able to know what personal information we hold about you and to whom we may have disclosed it. You should also have the ability to correct such information if inaccurate, or request deletion of your personal information unless retention is otherwise required by law.

You can always opt not to disclose information to LeadPilot, though some information may be needed to register for certain features or to contact us. If you would like to submit a request to access, review, update, or delete your personal information, please contact us using the details below.

Your Privacy Rights & Choices

You can opt out of receiving marketing communications from LeadPilot at any time using the unsubscribe link at the bottom of our email communications. You may also contact us directly to update your communication preferences. If you would like to submit a request to access, review, update, or delete your personal information, please contact us.

How to Access or Amend Your Personal Information

Subject to certain exceptions, you may submit a request to access, review, update, amend, or delete your personal information held by LeadPilot. To make such a request, please contact us using the channels listed in the "Contact Us" section below.

Disclaimer

The materials on this platform are provided "as-is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, LeadPilot disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. LeadPilot does not warrant that the platform will be uninterrupted or error-free, or that defects will be corrected.

Limitation of Liability

Under no circumstances, including but not limited to negligence, shall LeadPilot be liable for any special or consequential damages that result from the use of, or the inability to use, the platform, even if LeadPilot or an authorised representative has been advised of the possibility of such damages. In no event shall LeadPilot's total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing the platform.

No Reselling of Platform or Content

No material from this platform may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without prior written permission from LeadPilot, except that you may download one copy of the materials for your organisation's non-commercial use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of LeadPilot's copyright and other proprietary rights.

Policy Modifications

LeadPilot may amend this Privacy Policy from time to time and will post any changes on this page, so that you are always familiar with the current policy. Notwithstanding the right to amend the Privacy Policy as aforesaid, LeadPilot will not use your personal information in a manner materially different from this Privacy Policy without your prior consent.

Terms and Conditions

This Privacy Policy is subject in all respects to the terms and conditions of use of the LeadPilot platform. Your continued use of the platform following any changes to the Privacy Policy constitutes your acceptance of those changes.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please do not hesitate to reach out through the following channels:

LeadPilot reserves the right to contact you at any time regarding any problems or questions, as well as to notify you of changes to the Privacy Policy or other policies that affect your use of the platform.